For 30 days after the delivery date, we can replace any part that is deemed defective by manufacturing.

The power system (motor, controller, display, and battery) has a 12 month limited warranty. Chassis, swing arm, and other non-wear part have a 12-month warranty. 

Provide Documentation: You will be required to provide proof of purchase and any other documentation that may be requested to validate the warranty claim. To claim warranty coverage, you must provide evidence of the defect, such as images or videos. Our technicians will validate the defect and, at our discretion, send a replacement component free of charge. If necessary, you may need to work with a local technician approved by eMotoBykes. Please consider these factors before making a purchase.

Exclusions: We do have exclusions for normal wear components (such as tires, bearings, seals, chains, brake components, and suspension valving), as well as misuse or failure caused by damages due to accidents, collisions, or neglect. You are responsible for making sure every component is properly installed and serviced upon receiving your product. There is no reimbursement for repair costs, assembly fees for replacement parts, or any other costs associated with repairs. All costs associated with assembly are also covered by the customer.

Batteries: The warranty for the battery is subject to a gradual capacity reduction, which is considered normal, and it is not covered unless the capacity drops below 65% of its original capacity within the warranty period.

Misuse also includes altering any wiring or installing any non-genuine parts, as well as any use for racing, crashing, accidents, or negligence. Any misuse in charging, storing, or discharging will void this limited warranty. Limited warranties are non-transferable, and you must have proof of purchase from us before asking for a warranty replacement.